All sales are final. We do not accept returns or exchanges.
If your item arrives damaged or defective, please notify us within 7 days of delivery. To assist with your claim, please provide your order number and clear photos of the damaged item and its packaging. We will review your request and, if approved, arrange for a replacement.
Refunds are issued to the original form of payment whenever possible. Any portion of a purchase made using a gift card is not eligible for cash or credit card reimbursement and will instead be returned as Store Credit. To manage and redeem Store Credit, guests may be asked to create a secure online account for balance tracking and future use.